Showing posts with label sunday times. Show all posts
Showing posts with label sunday times. Show all posts

Wednesday, March 11, 2009

100 Best Companies Ranking Gets It Right

The 100 Best Companies 2009 ranking (UK) caught my eye on Sunday and I was surprised to find myself overcoming my usual cynacism and scepticism about indexes and rankings.

I am less inclined to comment about the actual results - see the link at the end of this post if you’re dying to know - and more interested in the design. It seems to me, this list got a few critical things right:

  1. Not the usual suspects - It was refreshing to see most of the names on the list were not the big-brand, household names that tend to crop up over and over on many of the other CSR-type rankings. In particular, many are small and medium-sized companies, which often get overlooked.
  2. A holistic approach - Although very employee-focused, the categories on which companies are assessed seem to present a balanced picture of what sustainable and responsible companies should be striving for. They include for example: leadership, personal growth, wellbeing, giving something back and fairness.
  3. A stakeholder perspective - Unlike so many CSR rankings which rely on either reported (PR-shaped) performance or questionnaires filled in by single managers, Best Companies uses employee surveys and even site visits to obtain a more representative picture.
  4. Different lenses of analysis - The list is easily sortable online into ranks according to the various categories, as well as some sub-categories (like Greenest company and best Work/Life balance).

I should add a caveat. These kind of lists are no guarantee of responsibility and sustainability, as Enron demonstrated spectacularly - it was one of Fortune magazine’s 100 Best Companies to Work For in America - just a year before their total lack of ethics was revealed and they imploded shamefully.

That being said, any system which encourages corporate assessment on a broader set of metrics than financials is, in my view, worth giving some credit. And especially those, like the Best Companies, that make a brave effort to measure intangibles like return on human capital investment.

Links

Results: http://business.timesonline.co.uk/tol/business/career_and_jobs/best_100_companies/best_100_tables/

Methodology: http://www.bestcompanies.co.uk/