Saturday, March 6, 2010

Lentil As Anything: An Experiment in Generosity

Recently, I had the good fortune to spend some time with Shanaka Fernando*, founder of the Melbourne based restaurant chain, Lentil As Anything. Shanaka is one of those rare pioneers who are prepared to live by their convictions, flaunt social convention and challenge the status quo.

PM_Shanaka_wideweb__470x295,0After a failed stint as a Buddhist monk in his home country of Sri Lanka (he fell in love with a nun, had a torrid affair and got kicked out), he came to Australia and dabbled in law studies. It wasn't fulfilling, so he gave it up to travel on a shoestring around the third world for six years, learning about culture and community along the way. When he returned to Australia, Shanaka started a business importing saris made from recycled fabrics, which made him enough money to start his current social experiment - Lentil As Anything.

I call it a social experiment, because the business goes beyond simply being a social enterprise. Like other social businesses, Lentil As Anything embraces the entrepreneurial spirit while it "seeks to have a significant, positive influence on the development of the community". But there is something more unique, more challenging, more sublime and more subversive - because it gets to the heart of human nature and the essence of Western capitalism. I am talking about generosity and money.

lentilThrough Lentil As Anything, Shanaka is trying to foster a culture of generosity. What would happen, he wondered, if there were no prices? What if people only paid what they could afford, or what they thought the food was worth, or what they were inspired to pay? Is there enough generosity left in Western society to run a viable business on the principle of giving and sharing, rather than profit maximisation? Would the 'free rider' problem kick in, with people taking advantage of the 'free' food?

According to Shanaka, all kinds of interesting things happen when people are faced with 'the magic box' - the treasure chest that people can place their donations in as they leave. A few (very, very few) take advantage. Some, who genuinely can't afford to pay, offer to chop vegetables or do dishes. Others make their own assessment of what is a fair price to pay. Some are quietly generous, while others make a theatrical gesture of placing their donation in the magic box.

melbourne 014 (2)But it goes beyond the money. Other unexpected things happen too. As you look around, you notice that this is not a 'people like me' experience, where you are surrounded by those from your own socio-economic or ethno-cultural strata. Lentil has succeeded in mixed it up, cutting across traditional divides. And because of the philosophy of the place, you may find a wealthy businessman striking up a conversation with a subsistence artist.

When you create these kind of creative connections, it is a potent recipe for innovation, for rediscovering what it means to be human. Shanaka insists that Lentil is first and foremost about good food (interestingly, vegetarian food, because that is the most inclusive, making concerns about halal or kosher or meat-based preparation irrelevant). But it is clearly more than that. It is an invitation to restore our faith in the essential goodness of humanity and the wholesome nature of community.

What, you may ask, has all this to do with CSR? Well, I believe it is entrepreneurs like Shanaka that are at the forefront of the CSR 2.0 wave. If we subject Lentil to the 5 tests of CSR 2.0, it scores well: 1) Is Lentil creative? (yes), 2) is it scalable (not sure), 3) is it responsive (extremely), 4) is it glocal (yes, it thinks globally but acts locally), and 5) is it circular (mostly, yes, local production and recycling are part of the philosophy and practice).

Even on scalability, Lentil gave me pause to think about what I mean by that. If we accept the 'Long Tail' approach to scalability (popularised by Chris Anderson), Lentil doesn't have to go from 4 to 40,000 restaurants to be scalable. It could be that 10,000 independent restaurants - inspired by a similar philosophy - pop up all around the world and turn the generosity experiment into a global movement.

As the world recovers from the Age of Greed that culminated in the global financial crisis, it is refreshing to be reminded of the rightful place of money in society. Money is always a means to an end; never the end in itself. Melbourne - and indeed the world - would be a poorer place if brave experiments like Lentil As Anything were allowed to fail**. Let us make sure that, in the battle of generosity versus money, generosity wins hands down.

* You can listen to Shanaka tell his own story in this brief video interview that I conducted with him.

** You can find details on how to make a donation to Lentil As Anything are on their website.

Thursday, March 4, 2010

Video Blog: A Birthday Message from the CEO as CSR International turns ONE

On 4 March 2010 marks the first birthday of CSR International. In this short video, Founder and Director Dr Wayne Visser reflects on how far the organisation has come and what to expect in the years ahead.

Happy birthday! CSR International turns ONE year old

By Wayne Visser

csri_kb_death3One year ago, on 4 March 2009, about 100 people gathered at The Hub in Kings Cross, London, to celebrate the official launch of CSR International. Memorably, the event included a funeral service for ‘old CSR’ (corporate social responsibility, or CSR 1.0) and a naming and blessing ceremony for the newborn CSR (corporate sustainability and responsibility, or CSR 2.0).

The ensuing 12 months have been a rollercoaster ride of growth, change, making friends, experimentation and shared learning, with a good deal of trial and error. Along the way, we have created a community of over a thousand CSR enthusiasts, students and professionals from 91 countries. We have conducted 22 learning events in the UK, Germany, Azerbaijan, Armenia, Georgia, Turkey, Kenya and Australia, as well as online. We have also shared nearly a thousand knowledge-based posts online.

Over the past year, the website has received 47,690 visits by 34,501 visitors, with 111,349 page views. The offsite CSR International blog has received 29,252 visitors and was selected as a Top 100 Blog by The Daily Reviewer. CSR International has also built a presence across various social media platforms, including Twitter (976 followers), Facebook (850 members), Yahoo (710 members), Ning (128 members) and LinkedIn (95 members).

Despite this strong online presence, there is no substitute for meeting people face-to-face, and this has been the most rewarding part of the past year. Through CSR International’s various learning programmes, I have had the chance to meet CSR friends from around the globe. Happily, this circle of friends will continue to widen through the CSR Quest world tour that I embarked on in January 2010. As to why I am doing the Quest, see the interview by my friends and leading CSR thinkers, Crane & Matten.

The year has not been without its challenges. In its first financial year (ending September 2009), CSR International made an operating loss. The business model of individual membership subscription has proved unviable, and without any sponsors, angel investors or corporate members, the financial security of CSR International remains precarious.

Nevertheless, a lot has been achieved, and there is much to look forward to. In the next 12 months, The World Guide to CSR will be launched, the CSR Quest Tour will be completed and CSR International will have moved more strongly into online learning and supporting CSR professionalization. CSR International’s claim to be “The incubator for CSR 2.0” will also be given a boost when my new book, The Age of Responsibility: CSR 2.0 is published by Wiley.

csri_kb_crowd_smallIt has been an invigorating (and at times exhausting) journey, but looking at how far we have come in just one year, I know it has been worth the effort. Much of our success is due to the generous and mostly voluntary support by a team of largely invisible researchers and interns, to whom I am deeply grateful. And to my fellow CSR enthusiasts and friends, I trust you will join us over the next year and beyond, as our profession continues to make a positive difference in the world.

Wednesday, March 3, 2010

Video Blog: Nathan Fabian on Climate Change and the Investment Industry

Nathan Fabian is CEO of the Investor Group on Climate Change Australia/New Zealand. In this interview with Dr Wayne Visser, CEO of CSR International, he discusses the role of the financial investment sector in advancing action on climate change. The interview took place at the ACCSR conference in Melbourne on 19 February 2010.

Friday, February 26, 2010

Video Blog: Alan Finkel on the Future of Electric Cars

Dr Alan Finkel is Chief Technology Officer at Better Place. In this interview with Wayne Visser, CEO of CSR International, he shares his views on the future of electric cars and some of the challenges they face. The interview was conducted at the ACCSR Conference in Melbourne on 19 February 2010.

Monday, February 22, 2010

Video: Vanessa Zimmerman on Business & Human Rights

Vanessa Zimmerman is Legal Advisor to the UN Special Representative on Business and Human Rights (John Ruggie) and a fellow at Harvard University. In this interview with Dr Wayne Visser, CEO of CSR International, she talks about progress to date on integrating human rights in business agenda. The interview took place at the ACCSR Conference on 20 February 2010. Vanessa speaks in her personal capacity.

Sunday, February 21, 2010

Video Blog: Jonathon Hanks on ISO 26000

Jonathon Hanks is Convenor of the ISO 26000 Integrated Drafting Task Force and MD of Incite, a South African sustainability consultancy. In this interview with Dr Wayne Visser, CEO of CSR International, Jonothon talks about his hopes for ISO 26000, as well as some concerns. The interview took place at the ACCSR conference in Melbourne on 19 February 2010, where Jonathon was a keynote speaker.